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Thread: DirecTV issues?

  1. #1
    and... World Peace! Tonichelle's Avatar
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    DirecTV issues?

    Anyone else have this se[SIZE=2][COLOR=#000000]rvice and hate it? They'[SIZE=2][COLOR=#000000]r[/COLOR][/SIZE]e the only one we can get in ou[SIZE=2][COLOR=#000000]r[/COLOR][/SIZE] neighbo[SIZE=2][COLOR=#000000]r[/COLOR][/SIZE]hood and they suck. Anytime it's ove[SIZE=2][COLOR=#000000]r[/COLOR][/SIZE]ly sunny, o[SIZE=2][COLOR=#000000]r[/COLOR][/SIZE] [SIZE=2][COLOR=#000000]r[/COLOR][/SIZE]ains at all the satelite is out. The custome[SIZE=2][COLOR=#000000]r[/COLOR][/SIZE] se[SIZE=2][COLOR=#000000]r[/COLOR][/SIZE]vice is also a joke. They basically tell us "well you could go back to just netflix and hulu." I miss dish netwo[SIZE=2][COLOR=#000000]r[/COLOR][/SIZE]k.[/COLOR][/SIZE]

  2. #2
    On the Ice
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    I have had direct tv for years and love it. Very rarely do I have a weather interruption (lived in Florida for years). Had daily storms and not a problem. I even managed to retain signal during a CAT 3 hurricane. CS has always bent over backwards to help.

  3. #3
    Custom Title merrywidow's Avatar
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    I live in Montana Toni & had Direct Tv installed this past May. No issues with lost reception & we've had some powerful winds this summer. I can't comment yet on winter storms but the sun, rain, wind & smoke from forest fires hasn't had any effect this summer. I did have an issue on correcting a mistake I made & they were very helpful in discovering why I couldn't locate the options their TV site said I should use for the correction. So far, I'm happy with them.

  4. #4
    and... World Peace! Tonichelle's Avatar
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    It's weird because folks up here, for the most part, aren't happy with them. I think it's because it's such a limited market in AK ("rural" at that) that they can get away with more.

  5. #5
    Custom Title merrywidow's Avatar
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    I wonder if it's possible that their technicians aren't as well trained? Or as well supervised? I'd go online & complain directly to the main office.

  6. #6
    and... World Peace! Tonichelle's Avatar
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    well I call their 1800 support and that's where I get the most attitude. I had a guy speak slowly and very loudly to explain how TVs work... jerk.

  7. #7
    Custom Title merrywidow's Avatar
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    That is so wrong, Toni. Get their names before you explain your problem. If they are rude then tell them you are going to report them to the Better Business Bureau as well as their main headquarters in the lower 48.

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