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Thread: Computer Help Please

  1. #1
    Figure Skating Is A Dangerous Sport Dee4707's Avatar
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    Computer Help Please

    I keep getting a message that "Internet Explorer Stopped Working" and it's keeps happening on GS site. I can barely post. Anyone else having a problem here??? I am surprised that I am able to type this up. Please help if you can.

  2. #2
    Wicked Yankee Girl dorispulaski's Avatar
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    Have you ever tried with Firefox or Chrome?

    Meanwhile, we'll be looking into the problem.

  3. #3
    Figure Skating Is A Dangerous Sport Dee4707's Avatar
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    Quote Originally Posted by dorispulaski View Post
    Have you ever tried with Firefox or Chrome?
    No Doris, I haven't. Thanks for helping.

  4. #4
    Keepin' it real gsk8's Avatar
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    What version are you using?

  5. #5
    Wicked Yankee Girl dorispulaski's Avatar
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    Also, what is the setting on your popup blocker in IE?

    (I'd use Tools/Internet Options/Delete to clear all cookies, temp internet files & so forth Dee, if you haven't done so already)

  6. #6
    Keepin' it real gsk8's Avatar
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    IE 10 has caused problems for a lot of platforms as they do not upgrade together, of course. I no longer use IE for my browser because it even messes with my CNN page. Very annoying.

  7. #7
    Figure Skating Is A Dangerous Sport Dee4707's Avatar
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    Quote Originally Posted by gsk8
    What version are you using?
    IE 11

    After doing some research, someone mentioned add-ons or other files currently added.

    The only other file I see that was installed a couple of weeks ago is Adobe flash player 11 plug-in and active X.

    Quote Originally Posted by Doris
    (I'd use Tools/Internet Options/Delete to clear all cookies, temp internet files & so forth Dee, if you haven't done so already)
    I did that Doris, I also went in and disabled the Shockwave Flash object....an Adobe Product.

    Popup blocker has websites listed like paypal, but not GS.

  8. #8
    Wicked Yankee Girl dorispulaski's Avatar
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    I might try turning off the pop up blocker entirely, just to see whether that helps.

  9. #9
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    I know very little about computers, and the on the line experts failed to solve a problem I was having with IE11. It suddenly was refusing to show Instagram and certain vids. I turned off Active x just because it was a very recent update - and low and behold - all worked fine again.

    The other turn off that was actually suggested and helped with a different problem was compatibility view. I had to "off" all the boxes.

  10. #10
    Wicked Yankee Girl dorispulaski's Avatar
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    Those are both good suggestions!

  11. #11
    Custom Title CoyoteChris's Avatar
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    This just happened to me today on this forum and this forum alone...I was on the forum and suddenly I got the "Can not display" message and I looked at the URL and it had been hijacked to an advertising website, or what at least looked like one....
    I will change some security settings and see if that helps....
    chris

  12. #12
    Figure Skating Is A Dangerous Sport Dee4707's Avatar
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    Quote Originally Posted by Coriana View Post
    I know very little about computers, and the on the line experts failed to solve a problem I was having with IE11. It suddenly was refusing to show Instagram and certain vids. I turned off Active x just because it was a very recent update - and low and behold - all worked fine again.

    The other turn off that was actually suggested and helped with a different problem was compatibility view. I had to "off" all the boxes.
    Coriana, thanks for the help, I'm trying to do what you suggested. I clicked on Active X but it took me 3-4 tries to post here. When I went to compatibility view, GS was there saying to add, I added but it hasn't helped. The boxes you "offed" in compatibility view are they Display Intranet something or another and Use Microsoft compatibility lists???

    I don't know much about computers so I'm always afraid to make changes.

    Chris, if you find a solution as well, please post it here.

    It surprises me that it's let me type this -- normally, when the ads above are switching it seems like that's when I have the problem. I have to post here or I'll go crazy!!

  13. #13
    Keepin' it real gsk8's Avatar
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    Coyote, if this happens again, please send me the URL.

    Dee, you can add sites to the popup list. Paypal is an example.

    Again, IE 9+ has become a pain for a lot of people. It used to be my favorite browser, but with each upgrade, has gone downhill for me. I am unable to browse CNN without it crashing and have problems with several other sites - including sites that use Vbulletin (i.e. GS).

    I use Google Chrome or Firefox now.

    I can't provide support for IE problems unfortunately.

  14. #14
    Wicked Yankee Girl dorispulaski's Avatar
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    I use IE because I have less troubles with icenetwork than I do with Firefox or Chrome. So being, lazy, I use it for GS as well.

    The IE settings I use are Pop Up blocker off
    On addons, Shockwave Flash Object Enabled
    Everything else including Java, Disabled
    No non IE toolbars, including the new Google Toolbar, which gave me fits. I just have the Status bar, Menu bar, and Command bar (which are intrinsic to IE)

    When you bring up www.goldenskate.com, click on the little ripped paper icon next to the web address. That will give you compatability view. You just have to click-I would do this prior to trying to post, if it were giving me problems. At this point, I don't, but then my machines are at IE9 for one and IE10 for the other.

    Dee, if you can, please keep us up to date on whether anything helps. You can post on GS from a smartphone or a tablet, other than the pest of typing with one or two fingers or thumbs and coping with AutoCorrect (which I hate)

    If by some strange, strange chance you have AOL desktop on your computer, the browser inherent to AOL desktop is not IE, and doesn't have IE problems. Additionally, if you ever have a toolbar hijack malware, it works when Chrome, Firefox and IE are all DOA.
    Last edited by dorispulaski; 12-01-2013 at 12:33 PM.

  15. #15
    Wicked Yankee Girl dorispulaski's Avatar
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    After doing some reading, if you have the Google toolbar on IE, there is a possibility that that is making things worse.

    To turn it off, right click in the area where menu bars are displayed just below the box that lists the web address of the site you are currently viewing, but away from anything clickable. Your Toolbars list comes up. Unclick Google.

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