Sorry, I just can't agree that Ashley is arrogant. What's she supposed to do? If she aims too high, she's arrogant; if she aims too low (e.g. being happy with bronze at GPF), she's not competitive. She's not going to please everybody.
I'm not interested in seeing athletes get "media training," and saying humble general platitudes they don't mean. What's she supposed to say after Nationals? "Send Mirai, I don't want to go"?? Ashley clearly had the best results of any of the US ladies this season leading up to Sochi. Especially with the new team event (one Jeremy Abbott was bad enough!), it's reasonable to send her, because she has proven herself more reliable than Mirai. You send the person who is a) more reliable for the team event b) is likely to place better. It's not like Mirai won nationals outright or something.
So here is my impression of Ashley after meeting her at Nationals this year:
She stayed after the pre-arranged media photo op/autograph signing to take photos with fans while the other ladies left. My partner was so nervous, he couldn't get the photo without it being blurry, and had to retake it several times. She was gracious, funny, and stayed for the photos even though she could have left after he snapped the first one. I had a brief conversation with her....and I thought she was a sweetheart!
I was a fan before...and became more of one after.
Ashley seems to be a very sweet person from what's been said about her in meet & greets, but the truth is majority of fans only way to gain an opinion about her via interviews... which is Ashley's 'weakness', in interviews she comes across as fairly obnoxious.