I don't wanna discuss shoulda-coulda-woulda about Zhenya because it really leads nowhere, there are no conclusions that can be extracted. I also don't think it's very appropriate to compare her scores now with the scores until the Olympics, starting with the fact that the scoring system changed. So imo the only way we could compare them is to either convert these now to that scoring system, or those from the past to today's scoring system.
I think the biggest problem for her right now is she herself, though it also seems that the signs of regression she shows outweigh the signs of improvement (in competition, unfortunately for her). And yes, I think there are both improvements and regression. So on that note I invite the critics to open their eyes and see the improvements, and her fans to open their eyes and see the regression too.
I watched all practices from Skate Canada, and essentially she only botched her 2A in the last SP runthrough. Everything's running very smoothly in practice, and I simply cannot understand why it doesn't translate to competition, and unfortunately it seems like the team can't figure it out either.
One thing that cannot be denied is that she's tried a lot of new things ever since moving to Orser, a lot of which are definitely out of her comfort zone compared to what she was trying with Eteri. While learning new skills is cool, it's also a problem in that she really needs the consistency. That's why I'm not a fan of her new team for changing the layout frequently last year, and this year kinda too. You gotta work with your strengths. I remember Eteri saying that she had to work a lot more, than others, and that after just 1 day off she'd need some time to get back to how the week ended. And so that needs to be addressed.
Overall, I'm not convinced the issues are because she's not working hard enough. She's definitely a hard worker. I don't know what it is, but I do know that I'll continue supporting her, because her shining moments far outweigh the dark and gloomy days. This marvellousness is enough for me:
https://www.youtube.com/watch?v=fy1ZqmkdSNI