2024 NHK Trophy: Info and pre-game chat

[pamelaroth]

This sounds similar to the message I got when I won my tickets to Saitama in the ticket lottery, so I would say that you are likely guaranteed the tickets. However, the tickets you will receive are electronic tickets, so you will need the Tixplus app in order to receive them. It also took a long time for my electronic ticket to actually appear on the app; I received my digital ticket only a few weeks before the event started. If you log into the Tixplus website with your Member ID, you will still be able to see the fact that you "won" the tickets (although there wasn't a ticket lottery in your case). Have you downloaded the app yet?

Good to know! Yes, I downloaded the app but didn't get very far. It's supposed to send me a SMS message with a four-digit verification number, but that message never arrived. Isn't technology great? haha

 

[yuumagical]

Good to know! Yes, I downloaded the app but didn't get very far. It's supposed to send me a SMS message with a four-digit verification number, but that message never arrived. Isn't technology great? haha

Did you confirm that your phone number was entered correctly? Did you try asking for the code again? Did you check your email just in case? (Boy, do I feel like a tech support person right now...)

 

[pamelaroth]

Did you confirm that your phone number was entered correctly? Did you try asking for the code again? Did you check your email just in case? (Boy, do I feel like a tech support person right now...)

Lol. Oh yes, I tried all of those things. This step should be an easy one....

 

[npavel]

This is the map I found on the NHK Trophy Website. The red block is the Arena SS, the yellow the Arena S, the orange Stand SS, the blue Stand S, and the green Stand A. The little white rectangle is the judges' table and the k&c is off to the right side.

I see you answered the question I wanted to ask. What I don't get is how it relates to https://prologue-end.livejournal.com/90611.html. I would like to know if the blue Stand S seats ( I wasn't able to get better ones) is in the second floor? Like in the upper seats of

- YouTube

Auf YouTube findest du die angesagtesten Videos und Tracks. Außerdem kannst du eigene Inhalte hochladen und mit Freunden oder gleich der ganzen Welt teilen.

youtu.be

it seams so high up and I'm disappointed if my view is bad.
my seats would be Stand S/north H section 4 row 15 on Friday and Stand S/north E section 5 row 1. Are they reasonable seats?

 

[pamelaroth]

Has anyone had problems with the TixPlus app? It won't send me a SMS with the verification code, even though I've tried several times, and I've done everything it says I should I do on the TixPlus website to try to fix the problem, but nothing works. I tried contacting TixPlus by using their online contact form (and tried two different browsers), but even that doesn't work. This is the message I get when trying to submit the form. I feel like I just lost $187 Canadian dollars for two tickets

This tixplus.jp page can’t be found​

No webpage was found for the web address:

Tixplus-

tixplus.jp

HTTP ERROR 404

 

[yuumagical]

Has anyone had problems with the TixPlus app? It won't send me a SMS with the verification code, even though I've tried several times, and I've done everything it says I should I do on the TixPlus website to try to fix the problem, but nothing works. I tried contacting TixPlus by using their online contact form (and tried two different browsers), but even that doesn't work. This is the message I get when trying to submit the form. I feel like I just lost $187 Canadian dollars for two tickets

This tixplus.jp page can’t be found​

No webpage was found for the web address:

Tixplus-

tixplus.jp

HTTP ERROR 404

I really wish I could help you in your case. I tried looking back into my text messages, but I didn't find the verification code that I know I must have used to activate my phone app. I wonder if installing the app on a different phone would help, or perhaps using a different internet browser. The link I sent you was to the Google Play version of the app, are you using an Apple phone? I know there's a version of it on the Apple store too. Perhaps you could take a screenshot of the page on the Tixplus website that shows you have proof you bought your tickets, print it out, and show it to the ticket counter as a last resort? Other relevant screenshots may be useful as well. Generally speaking, Japanese people always try to help.

Edit: I actually contacted support regarding a payment issue, and they did get back to me a day later. Maybe the best thing to do is to wait. The website says, "Responses to some inquiries may take anywhere from a few days to approximately one week." It also says that customer support inquiries may only be handled on "weekdays 11:00～12:00 / 13:30～18:00 (Japan local time; excludes weekends and holidays)," so you might want to check Japan's local time when making an inquiry if you haven't already.

 

[npavel]

Has anyone had problems with the TixPlus app? It won't send me a SMS with the verification code, even though I've tried several times, and I've done everything it says I should I do on the TixPlus website to try to fix the problem, but nothing works. I tried contacting TixPlus by using their online contact form (and tried two different browsers), but even that doesn't work. This is the message I get when trying to submit the form. I feel like I just lost $187 Canadian dollars for two tickets

This tixplus.jp page can’t be found​

No webpage was found for the web address:

Tixplus-

tixplus.jp

HTTP ERROR 404

I had the same problem. I deleted the app and installed it. I logged in with e-mail. Got to fill the phone nr and verify it. Now it works

 

[Gia_Sesshoumaru]

Hagara (SVK) OUT

Grassl (ITA) IN

 

[Orchidea]

Hagara (SVK) OUT

Grassl (ITA) IN

for me it is quite strange that ISU is rewarding athlete who just had doping penalty.

 

[yuumagical]

for me it is quite strange that ISU is rewarding athlete who just had doping penalty.

For the record, there is no proof of Daniel having doped. He merely missed required doping tests due to his address not being updated properly. I have no idea whether this was intentional or not and it's not my place to decide whether it was intentional or not. The possibility that this was unintentional still exists and therefore I am giving him the benefit of the doubt.

 

[Orchidea]

For the record, there is no proof of Daniel having doped. He merely missed required doping tests due to his address not being updated properly. I have no idea whether this was intentional or not and it's not my place to decide whether it was intentional or not. The possibility that this was unintentional still exists and therefore I am giving him the benefit of the doubt.

I said doping penalty not that he have doped. But he evaded testing ant got penalty and by law, staying away is equated to doping!

 

[yuumagical]

Ooh, Keiji Tanaka and Satoko Miyahara have been selected as athlete ambassadors once again for the NHK Trophy!

 

[Gia_Sesshoumaru]

Danilova / Tsiba (NED) IN (replacing the host pick)

 

[pamelaroth]

I really wish I could help you in your case. I tried looking back into my text messages, but I didn't find the verification code that I know I must have used to activate my phone app. I wonder if installing the app on a different phone would help, or perhaps using a different internet browser. The link I sent you was to the Google Play version of the app, are you using an Apple phone? I know there's a version of it on the Apple store too. Perhaps you could take a screenshot of the page on the Tixplus website that shows you have proof you bought your tickets, print it out, and show it to the ticket counter as a last resort? Other relevant screenshots may be useful as well. Generally speaking, Japanese people always try to help.

Edit: I actually contacted support regarding a payment issue, and they did get back to me a day later. Maybe the best thing to do is to wait. The website says, "Responses to some inquiries may take anywhere from a few days to approximately one week." It also says that customer support inquiries may only be handled on "weekdays 11:00～12:00 / 13:30～18:00 (Japan local time; excludes weekends and holidays)," so you might want to check Japan's local time when making an inquiry if you haven't already.

Hi! Did you email them or find a number to call? I sent an email to this address [email protected] on Aug. 6, but have yet to hear back. Their contact form on the website also doesn't work. I've tried using different browsers, and shortened my message so it's less than 150 characters, but nothing works.

 

[yuumagical]

Hi! Did you email them or find a number to call? I sent an email to this address [email protected] on Aug. 6, but have yet to hear back. Their contact form on the website also doesn't work. I've tried using different browsers, and shortened my message so it's less than 150 characters, but nothing works.

I believe I used the website to contact them, as I don't see my anything about my inquiry in my email inbox or my sent mail, only their response.

Perhaps this post from earlier may help?

I had the same problem. I deleted the app and installed it. I logged in with e-mail. Got to fill the phone nr and verify it. Now it works

And if that doesn't help...I have truly been the most useless person in the world. If I had known that this would happen to you, I wouldn't have tried to help you out with the ticket process and you would have saved some money... I feel so bad for having put you in this situation.

Yet...I do hope keeping some screenshots confirming that you bought the ticket would help.

 

[elektra blue]

I said doping penalty not that he have doped. But he evaded testing ant got penalty and by law, staying away is equated to doping!

whatever he has done, he has paid his debt, no law puts away people forever whatever their charges are (and i don't think we're talking about terrorism or murder here)

 

[Orchidea]

whatever he has done, he has paid his debt, no law puts away people forever whatever their charges are (and i don't think we're talking about terrorism or murder here)

But I still like to hear italian Antidoping explanation about the decision of Grassl. But it probably wont happen. No the cleaned tennisplayer Sinner as well. I hope that Wada will now look more closely Italian antidoping work.

 

[elektra blue]

But I still like to hear italian Antidoping explanation about the decision of Grassl. But it probably wont happen. No the cleaned tennisplayer Sinner as well. I hope that Wada will now look more closely Italian antidoping work.

Sinner was found positive to doping though and they're appealing the first judgement (personally i don't follow tennis, i read the news, i found his expanation childish and hard to believe). everything is foggy about Daniel, no one has made an official statement all that we know is that he failed to present his test 3 times and got 1 year suspension that ended this year, so whatever it was he's clear now.

 

[Orchidea]

Sinner was found positive to doping though and they're appealing the first judgement (personally i don't follow tennis, i read the news, i found his expanation childish and hard to believe). everything is foggy about Daniel, no one has made an official statement all that we know is that he failed to present his test 3 times and got 1 year suspension that ended this year, so whatever it was he's clear now.

at the beginning the ban was 2 years and suddenly without any further explanation it ended by 1 year ban.

 

[elektra blue]

at the beginning the ban was 2 years and suddenly without any further explanation it ended by 1 year ban.

told you, there's not statement whatsoever so we can only guess, maybe Daniel's lawyers made an appeal. i guess we'll never know unless he makes a statement. the point is, he made a huge mistake (well several) he had to face the consequences for his hectic behaviour, he paid for it, he's clear now. you might not be satisfied with it for some reasons (btw real dopers got to get back to competitions eventually, in many different sports), but i don't think that keeping complaining about it will be of any use