Ad popup despite having premium

[lileychristie]

Hi GS team,

Just starting today I noticed something weird when opening the forum on my phone - it consistently pops up a small overlay window telling me to "View a short ad" to "Unlock more content". This is despite me having a premium bundle which is valid until August 2026.



It's only an issue on my phone though, the popup doesn't appear when I access the forum through my laptop.

Is this ad a new thing that will not be hidden even with premium account?

 

[Jeanie19]

This has happened to me too and I have premium.

 

[gsk8]

We are on top of this! I'm getting them too.

It should be resolved within the next 12-124 hours.

 

[lileychristie]

@gsk8 thanks for looking into this! I can confirm that the popup seemed to have disappeared in the last 2 days.

Hopefully it's gone for good, thank you for getting on top of this so quickly