Look, I gave you the facts about the area and the rink and why he has to train at that one and that he's in NY bc he attends Columbia U. Otherwise he'd be training in LA. I'm not there, I'm not him and I am not involved in "why this happened at the best rink."And so? Did he (or his agent/coach) see the rink manager to ask how could this happen in the best rink?
My point in other posts here was, it happens and you should always be prepared no matter how great a place is supposed to be. Proactivity is useful.