Upstream brewing was great! But true story...the usher said my seat didn't exist due to the positioning of the kiss and cry and I was to go to customer services! They, being the head of the box office , who happened to be their, offered me a four row seat for my front row seat. They said to come back in an hour and they would see what they could do. I went back to the vicinity of mty seat and a supervisor found it four seats away from the kiss and cry. Front row..Great seat and I can look over my right shoulder right into the kiss and cry. A bit of bad news....the program is a POS! The info about each skater is on a few cheep pieces of news print paper, black and white, which costs two bucks a day. The USFSA booth is writing down complaints...