Screws coming through sole?

[icywing]

The points of the temporary screws stick out 1-2mm through the inside of my boots, underneath the insole. They're Jackson Freestyles with Aspire XP blades which came with them, fitted at a locally recommended shop (also recommended on GS). It's definitely metal screw points, not just excess material from drilling, although there is a bit of plasticky debris as well. The blades were already attached when I tried on the boots, but I didn’t feel the screws at that point. After the heat moulding and blade alignment check, the tech used an electric screwdriver to drive the screws in more - that must have been when they went through.

I’m definitely going back to the shop, but first I wanted to ask here what the best fixes are, in terms of safety and boot longevity:

1. Just file down the screw points inside boots
2. Replace screws with shorter screws - is this secure?
3. Replace screws with shorter but wider screws
4. Once screws are shortened/replaced, is it ok to leave the open holes inside soles, or do they need to be fill/sealed with epoxy, etc? My feet sweat a lot. Could moisture from sweat cause screw rust?
5. Other solutions?

I don't know if this is considered a dealer issue or a warranty issue. I thought about emailing Jackson but it seems they don’t directly deal with customers anymore.

Also there's no bag of permanent screws in the box - is it normal for the shop to hang on to those for later mounting?

I'd really appreciate any insight on what to do or how this could have happened in the first place. While I know there are way more expensive boots, it was still a significant cost for me personally, and I want to make sure they don't prematurely degrade because of this.

 

[SK4T3]

Welcome to the forums. As a skater myself and technical graduated; I can give you the advise you need (I hope).

The first time I got my own first skates; I thought my SkateTech forgot some screws; but missing screws is totally normal.
I know there are some warning labels (Risport Soles) and leaflets (Jackson Boxes) to attach the right screws. (Revolution Blades (for example) need different mounting screws)

But when I'm right those "Jackson Freestyles with Aspire XP blades" where Factory Mounted?

You should ask your dealer for advise.
I'm never a big fan of electric screwdrivers on Delicate Hardware (But I see a lot of skatetechs using them)

About "open holes"; they can be filled with these "pegs":

Carbon filler - Edea Skates

edeaskates.com

Please can you give me information what Screws (numbers) stick out? by de folowing Diagram:

https://www.risport.com/wp-content/uploads/2025/09/Guida-Blade-Mounting.pdf

But you are mentioning "Temporary Screws"; so 4 screws a boot?

 

[icywing]

Welcome to the forums. As a skater myself and technical graduated; I can give you the advise you need (I hope).

The first time I got my own first skates; I thought my SkateTech forgot some screws; but missing screws is totally normal.
I know there are some warning labels (Risport Soles) and leaflets (Jackson Boxes) to attach the right screws. (Revolution Blades (for example) need different mounting screws)

But when I'm right those "Jackson Freestyles with Aspire XP blades" where Factory Mounted?

You should ask your dealer for advise.
I'm never a big fan of electric screwdrivers on Delicate Hardware (But I see a lot of skatetechs using them)

About "open holes"; they can be filled with these "pegs":

Carbon filler - Edea Skates

edeaskates.com

Please can you give me information what Screws (numbers) stick out? by de folowing Diagram:

https://www.risport.com/wp-content/uploads/2025/09/Guida-Blade-Mounting.pdf

But you are mentioning "Temporary Screws"; so 4 screws a boot?

Thanks for your reply. I know there are only supposed to be 4 temporary screws in each boot to start with.

The problem is that the screws in the forefoot go right through the soles - there are sharp metal screw tips sticking out INSIDE the boot.

 

[tstop4me]

The points of the temporary screws stick out 1-2mm through the inside of my boots, underneath the insole. They're Jackson Freestyles with Aspire XP blades which came with them, fitted at a locally recommended shop (also recommended on GS). It's definitely metal screw points, not just excess material from drilling, although there is a bit of plasticky debris as well. The blades were already attached when I tried on the boots, but I didn’t feel the screws at that point. After the heat moulding and blade alignment check, the tech used an electric screwdriver to drive the screws in more - that must have been when they went through.

I’m definitely going back to the shop, but first I wanted to ask here what the best fixes are, in terms of safety and boot longevity:

1. Just file down the screw points inside boots
2. Replace screws with shorter screws - is this secure?
3. Replace screws with shorter but wider screws
4. Once screws are shortened/replaced, is it ok to leave the open holes inside soles, or do they need to be fill/sealed with epoxy, etc? My feet sweat a lot. Could moisture from sweat cause screw rust?
5. Other solutions?

I don't know if this is considered a dealer issue or a warranty issue. I thought about emailing Jackson but it seems they don’t directly deal with customers anymore.

Also there's no bag of permanent screws in the box - is it normal for the shop to hang on to those for later mounting?

I'd really appreciate any insight on what to do or how this could have happened in the first place. While I know there are way more expensive boots, it was still a significant cost for me personally, and I want to make sure they don't prematurely degrade because of this.

Jackson Freestyle comes pre-mounted with Aspire XP blades. There are simple remedies to the problem that you have, but this should be resolved between your tech and Jackson: anything you do on your own could potentially void a warranty claim.

It's likely that the screws were too long to begin with. Once the head of a screw seats against the slot or hole of a mounting plate, it won't go any further unless such excessive force is used that the head grinds into the slot or hole. This is unlikely, the screw hole (in the sole) or screw head would likely strip first (especially if the screw tips are poking out the fixed insole by 1 - 2 mm).

If you plan to use the removable insoles, they were probably damaged by the sharp screw tips. So you should ask for them to be replaced, should the tech opt to swap the screws or perform other remedial work.

If you're concerned about corrosion of the screws, swap to stainless-steel screws. I always do that automatically, since most screws supplied with blades are fairly junky these days.

There are ways for plugging holes in the sole and heel. Proper choice depends on the material of the sole and heel, as well as other factors..

This is all info for future reference. Again, first take the skates back to the tech, and don't try to fix them yourself at this point. If you don't get satisfactory resolution, then come back.