Hi!
I am not a coach or a judge but I do have an ISI handbook. So, for what it is worth, this is what I can tell you. There are 2 categories of events in ISI that seem to be getting mixed together so I would definitely get some clarity. These are 1) Artistic and 2) Spotlight (which can be "character", "dramatic" or "light entertainment").
If it is Artistic, the following is in the manual: There are NO required moves in Artistic Skating. Emphasis should be placed on the creative and innovative design of a skating program. Strong edges, body positions, flow, music interpretation, rhythm, choreography and artistry should be the main focus. There will be no grade for technical merit, but any skating maneuver can be done at any level. No props allowed. Judging criteria are: artistic impression, choreography and pattern, innovative moves, music interpretation and rhythm, edges and flow, posture and carriage, duration and general overall.
If it is spotlight there are some important differences: Emphasis is placed on the theatrical and entertainment value, rather than the technical accuracy of the performance; while there are no required moves, you are limited in the moves from higher levels (e.g. FS 1-4 can perform up to and including FS4 moves, FS 5-10 can perform any moves). There are penalties for performing moves from too high a level. Elaborate costumes and props are encouraged to help illustrate the act; however not every number needs a prop for effectiveness. Props, if used are limited to those that the skaters can carry or push onto the ice themselves in one trip in 30 seconds.
Judging criteria: costume and/or prop, duration, judges appeal, music and choreography, originality.
As you can see, these are different events one really judged on artistic impression and interpretation (also edges, posture, carriage etc.) , the other is really an act or show that is judged... That being said, I have seen a beautiful spotlight of a ballerina dancing to Swan Lake which could easily have been an Artistic program as well so there are lots of similarities...
As I said, you might want to clarify which it is as the program she creates might be different.
hope this helps!