Well, after first saying I was going to do it 2 months ago, I have finally cancelled Eurosport Player after having it for 2 full years.
My next payment was due today, so I cancelled it last night.
I got a surprise, though. They actually let you see out your current period of subscription. So, I still have access today. (Which is actually kinda annoying, as today is my Uncle's birthday, and that was how I was remembering when the payment was due. So, when I sign up again, I won't have that luxury of having a significant date).
I had been planning on cancelling it when my August payment was due, but gremlins appeared in the system which were saying that I didn't have a subscription, and hence I couldn't cancel it. And then I forgot to try again when the September payment was due.
But, it's done now.
They ask you why you are cancelling, and give you a few options to select from (I chose "Technical Issues") and a box to give more information. So, I really let rip!
- I gave off about the On Demand videos not being trimmed, and often not including the end of the programme.
- I gave off about only being able to wind back 5 minutes on ESP1 and ESP2 compared to the 3 hours we used to be able to.
- I gave off about things being shoved into livestreaming channels willy-nilly instead of the old dedicated streaming channels, meaning that you can't watch an event in it's entirity on the same streaming channel.
- And I ended with saying that the straw that broke the camel's back was the awful coverage of Skate Canada this week, and that making the World Feed available was the very least I would have expected.
I have no idea if they actually read the comments. But, hopefully they do, and it will start them thinking.
Of course, they don't know that the real reason I was cancelling was so that I could sign up again on a better deal.
Although, if things carry on the way they are, I mightn't bother.
CaroLiza_fan