I think they have good reasons to do this. The scores were totally inflated and getting higher and higher in general. Of course for some more, for some less, but the trend overall was going towards better and better scores, and that's just not how a scoring system with an upper limit can work. Of course people are excited because of all the "records" and amazing numbers, but it is not sustainable. After a while everyone has 9s and almost 10s without deserving it, everyone gets crazy GOES on their jumps - it doesn't mean anything anymore, and when skaters actually execute elements perfectly or have divine skating skills the system doesn't allow them to be scored that much better anymore. It becomes a difference of e.g. 9.25 to 9.45 instead of 6 to 9. So it doesn't give any incentive anymore to really execute your program well.
Of course now people who want to see it that way or who know nothing at all will think the quality is not so good, but well, I'd say let them talk, let them see it that way. To continue with a scoring that can't work in the longer run destroys more.