People don't like the programs and the corrupt judging. There is too much taint from Sochi scandal and IJS. The men's competition has too many errors and the ladies competition has horrific programs. The artistry is gone.
Pairs and dance are where it's at right now, but they are never as popular as individual men's and ladies events.
I wonder if the casual viewer even remembers or is aware of any of that. The casual viewer just watches every 4 years, or maybe Worlds too.